We call our patients "Partners" because we restore the patient-physician relationship back to where it originated – a lifelong partnership with a trusted physician. You have an active role in the management and responsibility of your care, which results in significantly reduced care costs, a higher level of care quality and greater satisfaction and less frustration. In other words – a superior care experience.
With MetroMed Direct Care you become part of an intimate practice where you are treated like a member of the family. Our practice is 25% the size of a typical primary care practice, which enables us to proactively manage your overall health, not just provide reactive acute sick care. Dr. Hernandez and his medical staff have the time to properly diagnose and treat underlying problems and not only understand your health and specific medical conditions, but also how lifestyle and outside influences impact your overall well-being.
Whether your health goal is to determine your current health status and risk or something more specific such as improve your diabetes control, lose weight, increase your energy or make lifestyle and/or dietary modifications, Dr. Hernandez provides, prescribes, directs and coordinates the care that is in the best interest of optimizing your health.
Partners enjoy many benefits including direct access to Dr. Hernandez seven days a week.
ACCESS through in-office or webcam appointments*….we’re here for you, not the other way around.
ACCESS through multiple communication methods such as cell, text or email….directly to the doctor, no answering service, ever.
ACCESS to ask all the questions you want and getting knowledgeable and timely answers….we actually want you to!
ACCESS to a patient-first experience, not care based on insurance approvals….it’s all about YOU!
There are numerous advantages in being a MetroMed Direct Care member. No more begging for insurance approvals, no more waiting 45 minutes in the doctor’s office, no more talking to an on-call doctor who doesn’t even know your name. No more…no more…no more! We expect to have a positive impact on your health and improve your lifestyle. Your membership includes:
Your own personal doctor and advanced registered nurse practitioner are available to you seven days a week like a member of the family (anytime, anywhere).
Same day appointments with no wait upon arrival – With MetroMed Direct Care, there is no such thing as “squeezing you in.” Our patients are our number one priority and we will move mountains to ensure that you feel the difference.
Extended, relaxed visits with Dr. Hernandez or his medical staff who spend all the time you need to listen and understand what your concerns are without rushing to the next patient…. Our time is your time.
No deductible or coinsurance (a simple copayment applies). We remove all barriers to receiving the care you need.
Discounted access to telemedicine services – The entire world uses technology to communicate. At MetroMed Direct Care, technology is welcomed as an enabler to better communicate with our patients.*
An annual executive physical – This exam will be tailored to your personal medical needs. At MetroMed Direct Care, we are focused on and committed to your specific goals for wellness and lifestyle.
Diagnostic and procedural benefits at 50% off - EKG, Holter monitor, hearing exams, breathing treatments, Echocardiography, X-ray imaging, and laceration repair, just to name a few.
Wholesale labs and medication costs – We will pass our cost reduction benefits directly to you, our members.
No long-term commitment….we earn your trust every month.
We know that your time is valuable and your medical needs do not always fit into a 9 to 5 schedule. If you are a busy stay-at-home parent, can’t leave work easily or travel keeps you from seeing Dr. Hernandez in the office, we look forward to interfacing with you on our Telemedicine platform through ExamMed. We are here to serve you, not the other way around, with a level of convenience not usually associated with a doctor’s visit.
In the unlikely event of a life-threatening accident or disease, Dr. Hernandez serves as the quarterback of your care, coordinating treatment across multiple providers, facilities and prescriptions. This provides peace of mind that Dr. Hernandez, who knows you, your medical history and is a trusted confidant is coordinating your care and can explain everything to you in a language you will understand. MetroMed Direct Care puts you first. We are laser focused on controlling your overall health care costs and are driven by our overall commitment to improving the value of your life.
A Hand Up
As part of our disruption of how health care is managed and delivered, we made a conscious decision to design a practice where primary care was affordable to every individual, regardless of their ability to pay. Our Hand-Up (not a handout) membership is for individuals and families that cannot afford medical care. As part of our stated values, MetroMed Direct Care has reserved 10% of our practice for member scholarship based upon nominations from local churches, charitable organizations and our Partners.